Hayden Technology is a management and technology consulting company specializing in application delivery and improvement. Our focus is on delivering exceptional value for our clients and we strive to provide the highest level of quality in our business solutions. Our experienced consultants understand how project leadership and leading-edge solutions can help your business maintain a competitive advantage in the marketplace. We have found that there is never a single technology, service or methodology that will solve all of your company's needs. Rather, we choose to partner with your company to form a cooperative relationship leveraging the right technologies and sound delivery methods.

Consulting Services Group - We help you understand, apply and use software technology to better serve your company's needs. Our consultants are not only experts in the latest technologies, but strive to understand how to apply and adapt the technologies to your business using advanced methodologies. 

Recruiting Services Group - We help you find the resources that best fit your organization technically as well as culturally.  We understand that your organization is more than a group of individuals, but is a thriving team of codependent personalities using their experience, knowledge, and skills to fulfill your company's vision.  By understanding your company's resource needs from a skills, knowledge and cultural point of view, we can provide better people to fill those needs.  Full-time, part-time and contract resources are available.

Hayden Technology's focus is in providing channels implementation solutions for the retail banking industry specifically in sales, contact center, and branch services.

Extensive knowledge of Fidelity Information Services - TouchPoint™ integrated solutions

Data Model

ALLTEL Host Systems (IM, ST, RM, etc)

ESL/XES – MQ/XML

GUI Integration

Production Support

Efficiently analyze and diagnose problems

Prioritize actions

Manage resolution

Environment Management

Improve management scripts

Improve code control

Improve performance

Establish rich application-level monitoring capabilities

Data Management

Improve data management control

Improve database performance

Improve data interrogation

Reporting

Enhance existing reports

Create new reports

Business Analysis

Future enhancements

Get more out of TouchPoint™

Architecture/Design

Extensive knowledge of all integration layers

UML Diagramming

Integration/Development

TouchPoint ™ Development

Integration to 3rd Party system

Performance Improvement

Database Tuning

Application Performance Tuning

Hayden Technology focuses on delivering the RIGHT solution for your company. The right solution can differ, often significantly, from bank to bank. So, we leverage our experience and expertise to understand your unique needs, identify quality improvements and implement appropriate efficiencies.

No matter where you are in your implementation cycle, we have the capability to be immediately effective and immersed in your process. With no financial ties to your application vendors, we are able to provide unbiased, yet informed decisons. Our ultimate goal is to help you understand and mitigate your risks.

Hayden Technology has established a strategic network of technology partners that enables growth when needed, provides essential market penetration and leverages expertise.

Fidelity Information Services - Hayden Technology has been a Preferred TouchPoint Vendor of Fidelity Information Services for over 7 years.

Carlisle Gallagher Consulting Group - Provides strategic and project management expertise, as well as solutions delivery capacity.

OnPoint Consulting Group - Expert management and consulting services in the retail banking industry.