Change is inevitable
Increasingly, banks and credit unions experience challenges related to cost pressures, new regulations, increased customer expectations and digital disruption. As a result of these industry challenges, banking executives must expect to ramp-up and evolve their change management processes, teams and methods. Especially for smaller financial institutions like credit unions and community banks, maintaining the rigors imposed by shareholders, members, customers, media, regulatory agencies, legal/risk/compliance teams and, of course, those disruptive fintech players requires prioritization, focus, execution, agility and support. Continue reading “Change Management Programs Evolve at Financial Institutions”